Network Engineer I

The Network Engineer I contributes to delivery of reliable network infrastructure and supporting services across the Middlebury College campuses.  The Network Engineer I supports the network team with logistics and troubleshooting of various network projects, monitoring of network operations, and troubleshooting of network issues. 

This is a full time, benefits eligible, hourly position with a hiring range of $28.14 - $35.19 per hour.

Core Responsibilities:

• Build, deploy, and maintain network switches, wireless access points, battery backups, and additional network hardware as required.  
• Supports infrastructure asset lifecycle management, from receiving, to configuration, testing, staging, deployment, operation, and decommissioning and disposal of equipment.  
• Diagnose and troubleshoot complex technology issues involving network services, serving as an escalation point for team and community members troubleshooting infrastructure issues.  
• Proactively monitor network and data center infrastructure, systems, and services to maximize performance and minimize downtime  
• Apply software updates and security patches to network infrastructure  
• Inventory infrastructure assets and document network infrastructure solutions  
• Collaborate with ITS colleagues and consult with clients across the community about technology challenges and opportunities  
• Participate in the ITS Infrastructure Services On-Call rotation; flexible hours are required to accommodate maintenance windows and/or address unplanned outages.  

Requirements

• Experience with wired and wireless technologies and a strong aptitude for technology.  
• Familiarity with core networking concepts and protocols, including Ethernet, Wi-Fi, TCP/IP, DNS, and DHCP.  
• Familiarity with fundamental network building blocks including switches, routers, firewalls, etc.  
• Familiarity with Windows, MacOS, Linux, or other commonly networked devices  
• Familiarity with Internet fundamentals, including ISPs, web servers, email servers, etc.  
• Preferred: experience with Palo Alto Networks, Juniper, Arista, and Mellanox network hardware.  
• Preferred: experience with programming and scripting languages, including interacting with application programming interfaces for various services.  
• Strong customer service background, with experience handling inquiries, resolving issues, and maintaining a high level of client satisfaction.
• This is an on-campus position involving hands-on work on infrastructure, including occasional emergency visits to address critical infrastructure failures; living within a 1-hour commutable distance or less is highly recommended.  

Physical Demands and Working Conditions:

• Occasional data center related activities such as racking switches, routers, firewalls, servers, etc., as well as accessing network closets. Shipping and receiving computers, servers, network hardware, etc. Able to carry weight/equipment up to 40 lbs.

Other:

• An offer for this position is contingent upon successful completion of a criminal background check and references.

Benefits
As an employee of Middlebury College, you will enjoy being part of a vibrant supportive community.

Middlebury offers its employees excellent compensation and competitive health, dental, life, disability, generous retirement matching, and vision benefits, and a generous time-away program - up to 34 days per year, increasing as the term of service lengthens. Employees are eligible for robust educational assistance programs. The result is a very high quality-of-life in a gorgeous setting. Middlebury Colleges offers its employees excellent compensation and other perks of employment including:

• MiddCard Privileges: access to athletic facilities, discounts at the college store, library privileges, and cultural and sporting events. Spouses or domestic partners are eligible to receive a card with the same privileges.
• Discounts on season passes at Middlebury College's Snow Bowl, the Ralph Myhre Golf Course and the Rikert Outdoor Center.
• Access to our Partner Inclusion Program that provides comprehensive support services to the spouses and partners of Middlebury employees.
• A full listing of our benefit offerings can be found on our website.

Middlebury College is an equal-opportunity employer where diversity, equity, and inclusion are core values. To this end, the College recruits talented and diverse faculty, staff, and students from across the United States and around the world. Middlebury College encourages applications from women, people of color, people with disabilities, and members of other protected classes and historically underrepresented communities. The College also invites applications from individuals who demonstrate an ongoing commitment to advancing diversity, equity, and inclusion in the workplace.

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