Office and Campus Manager

ABOUT SILVER MAPLE
Silver Maple specializes in high-end custom home building, exquisite renovations, custom cabinetry, and bespoke commercial projects, including aviation-based builds with an emphasis on seamlessly integrating form and function throughout each project. Our company values customer service, quality, professionalism, teamwork, and fun. If you are eager to work in a fast-paced, dynamic, and growing organization, we may be right for you. Where details matter, Silver Maple is committed to providing all our employees with the resources and incentives that enable them to demonstrate their skills and grow as team members.


OVERVIEW
As a company in continuous growth, Silver Maple recognizes the need for employees who are flexible and eager to make meaningful contributions to our ongoing success. As a client-facing business with a concierge mentality, every employee at Silver Maple is responsible for considering the client and providing exceptional support and customer service at all times. A positive attitude, accurate and thorough task completion, a productive and focused pace, and a willingness to assist colleagues are also essential qualities for a successful Silver Maple employee. Unique to Silver Maple, the Office and Campus Manager will assume multiple administrative duties while also overseeing higher-level tasks and creating our office of first impression, making this a full-time, in-person, hybrid position.

 

The primary function of the Office and Campus Manager is to:
Manage the overall function, flow, and appearance of the offices and campuses,
Act as the first point of contact for anyone contacting or arriving at the office, and
Facilitate efficient workflow by supporting colleagues and creating solutions.

DETAILED DUTIES

• Politely and professionally answer all incoming phone calls
• Serve as the first point of contact for visitors arriving on-site
• Ensure the showroom quality of our primary office
• Manage the receiving process for deliveries
• Manage supply for the kitchen, office, and general campus needs
• Manage subcontractors who are responsible for campus upkeep
• Oversee office equipment, including rental agreements, upgrades, maintenance, and acquisition
• Oversee employee connectivity needs, including phones, computers, tablets, field internet, etc., and the providers of these services
• Monitor and manage security, including surveillance cameras, door codes, and  alarm services
• In conjunction with existing contractors, provide software management and support
• Administer the company-wide Google Calendar
• Collaborate with the Director of Field Resources to manage fleet vehicles, including but not limited to maintenance and repair appointments, badging, registration, and inspections
• Assist Human Resources with the coordination of employee relations, including but not limited to team lunches, company parties, meetings, clinics, birthday/anniversary recognitions, and sympathy support
• Manage branded merchandise design and purchasing processes
• In conjunction with Human Resources + the Finance department, maintain accurate and current employee lists with area vendors (changes with each on or off-boarding)
• Collaborate with the Director of Customer Care, Sales + Marketing on holiday mailings and gifts for clients
• Contribute to the selection, assembly, and distribution of the annual employee holiday gift
• Collaborate with the Director of Customer Care, Sales + Marketing on the annual gathering
• Manage and liaise with Silver Maple tenants; serve as their first point of contact
• Support C-level executives as needed

 

OTHER DUTIES
Please note that this job description is not intended to provide a comprehensive list of activities, duties, or responsibilities required of the employee for this position. Duties, responsibilities, and activities may change at any time, with or without notice.


REQUIREMENTS
This position is appropriate for a seasoned professional with executive maturity and the following skills:

• Demonstrated strength in written, verbal and interpersonal communication
• Outstanding organizational and time-management skills with simultaneous attention to details and the big picture
• Ability to complete tasks with a high level of initiative and autonomy, as well as the ability to enthusiastically collaborate as part of a team
• Ability to anticipate needs or problems and recommend and develop systems that will address them
• Demonstrates discretion and professionalism in managing sensitive information and employee interactions; fosters a positive workplace culture by promoting fairness, discouraging gossip, and helping to redirect unproductive or negative dynamics when needed.
• Collaboration with colleagues, clients and vendors in person, via conference call and through online meetings as necessary
• Proficiency with common office software or a demonstrated history of being able to quickly learn new software systems
• Ease with constantly operating a computer and other office productivity equipment, such as but not limited to copy machines and printers
• Flexibility and openness to performing a variety of tasks that can and will fluctuate and change in a growing company

INTERPERSONAL EXPECTATIONS

• Maintains a high level of discretion and professionalism in all interactions, handling sensitive information and interpersonal dynamics with care and confidentiality.
• Demonstrates emotional intelligence and a proactive, solutions-oriented attitude that contributes to a positive and respectful workplace culture.
• Models and encourages inclusivity, fairness, and mutual respect across all teams and departments; actively avoids favoritism, gossip, and unproductive conflict.
• Contributes to strong morale by promoting positive communication and engagement; able to identify and redirect unproductive energy with diplomacy and tact.
• Exhibits a service-minded approach in all internal and external interactions—balancing authority with humility and warmth.
• Navigates competing priorities and personalities with calm, grace, and sound judgment.
• Actively supports team cohesion, celebrates others’ contributions, and encourages collaboration across departments.
• Comfortable providing (and receiving) constructive feedback in a professional and kind manner.

MINIMUM EXPERIENCE
Associate's degree or years of experience equal to a degree
5 years of previous administrative work experience

PHYSICAL REQUIREMENTS
Ability to work at a desk for 6-8 hours per day
Ability to climb stairs and move about the office
Must be able to lift up to 50 pounds
 

EMPLOYEE BENEFITS
Our competitive benefits program was designed to make you feel valued in your role. It offers benefits that support all aspects of your well-being. The following benefits package is available to full-time employees.

• Medical       
• Dental      
• Vision      
• Accident Insurance
• 401(k) Retirement Plan with Employer Matching
• Life, Disability, and EAP (100% Employer Paid)
• 15 Days Combined/Paid Time-Off
• 7 Company Paid Holidays

EQUAL OPPORTUNITY EMPLOYER

Silver Maple (Silver Maple Construction, LLC) is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religion, creed, sex, national origin, physical or mental disability, sexual orientation, marital, parental, veteran, or military status, or any other status protected by applicable federal, state or local

Click Here to Apply!