Millwork Sales Associate

The Millwork Sales Associate is a customer-facing role focused on selling windows, doors, and related millwork products to contractors, builders, remodelers, and homeowners. You will be the go-to expert for our millwork lines, helping customers select the right products for their projects, preparing accurate quotes, and managing orders from specification through delivery. This role combines technical product knowledge with consultative selling and strong relationship-building skills.

You will develop expertise across our millwork product portfolio, including:

• Windows: Andersen Windows & Doors (full product line including the 100 Series, 200 Series, 400 Series, A-Series, and E-Series) and Sierra Pacific Windows (wood, aluminum-clad, and vinyl lines)
• Exterior Doors: Entry, patio, and storm doors across multiple brands including Larson, Simpson, Rouge Valley, Therma-Tru, and ODL fiberglass from Brosco
• Interior Doors: Panel, flush, barn, and specialty interior doors
• Related Millwork: Trim, moulding, casing, and architectural details as they relate to window and door projects

• Serve as the primary point of contact for all millwork inquiries, working with customers at the counter, over the phone, and via email
• Consult with customers to understand project requirements, recommend appropriate products, and provide accurate pricing and lead-time information
• Prepare detailed quotes and proposals using vendor quoting tools and our ERP system
• Follow up on open quotes and actively manage the sales pipeline to close business
• Build and maintain strong relationships with contractors, builders, and repeat customers
• Technical Knowledge & Product Expertise
• Develop deep knowledge of Andersen and Sierra Pacific window product lines, including sizing, configurations, glass options, and hardware
• Stay current on product updates, new releases, and promotional programs from key vendors
• Read and interpret architectural plans and specifications to accurately quote window and door packages
• Assist with takeoffs for window and door schedules on new construction and remodel projects
• Attend manufacturer training sessions and product demonstrations

• Enter and manage orders accurately ensuring specifications match customer requirements
• Coordinate delivery timelines with vendors, the warehouse team, and customers
• Track open orders and proactively communicate status updates or any changes to customers
• Handle warranty claims and resolve product issues in partnership with manufacturer representatives

• 2+ years of experience in building materials sales, construction supply, or a related field
• Strong customer service orientation and comfort working with both professional contractors and homeowners
• Ability to read and interpret basic architectural drawings and window/door schedules
• Detail-oriented with strong organizational skills for managing multiple quotes and orders simultaneously
• Proficiency with computers, including quoting software, email, and ERP/POS systems
• Effective communication skills, both written and verbal
• Valid driver’s license for travel to jobsite visits or customer meetings

• Direct experience selling Andersen, Sierra Pacific, or comparable window and door product lines
• Existing relationships with contractors and builders in the Addison County/central Vermont area
• Experience with millwork takeoffs and project estimation
• Knowledge of building codes and energy-efficiency standards relevant to windows and doors (e.g., ENERGY STAR, Vermont energy code)

• Monday through Friday
• Salary ranging from $50,000 (with approximately 2 years of experience) up to and beyond $70,000 (with commensurate years of experience)
• Health, dental, and vision insurance with company contributions
• Paid time off and holidays
• Employee discount on building materials
• Manufacturer training and professional development opportunities