Full-Time/Part-Time Housing Case Manager

Charter House is seeking a compassionate, motivated, and organized Housing Case Manager to join our team. If you’re passionate about supporting individuals experiencing homelessness and want to make a meaningful impact in your community every day, we’d love to hear from you.

Position Details:
Full-Time, in-person: 40 hours per week/10 hours per week
Schedule: Monday–Friday
Flexible Hours: Work hours can often be adjusted to accommodate individual and client needs while meeting program requirements.
Pay: $25-26 per hour, based on experience

Benefits:

• Paid Holidays
• Paid Time Off (PTO) Accrual
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program (EAP)

Primary Responsibilities:
As a Housing Case Manager, you will provide individualized support to people experiencing or at risk of homelessness by:

• Completing shelter intakes and comprehensive assessments.
• Developing housing stability plans with each participant.
• Connecting guests with housing, healthcare, mental health, substance use treatment, employment, education, childcare, legal services, and public benefits.
• Assisting with housing searches, rental applications, landlord communication, lease education, and move-in coordination.
• Advocating for clients by attending appointments and collaborating with community partners.
• Maintaining accurate case notes and documentation.
• Managing a caseload of approximately 12–18 individuals, meeting with each participant weekly or more frequently as needed.
• Participating in Coordinated Entry, housing coalition meetings, staff meetings, and ongoing professional development.
• Supporting shelter operations and participating in an on-call rotation every 3–4 weeks.

Qualifications:
We’re seeking someone who is:

• Compassionate and committed to serving people experiencing homelessness.
• Skilled at building trusting relationships with individuals from diverse backgrounds.
• Experienced in case management, social services, peer support, crisis intervention, or a related field.
• Familiar with trauma-informed, person-centered care.
• Organized, dependable, and comfortable using electronic documentation systems.
• Able to work independently while collaborating effectively with a team.

To apply please send a resume and cover letter to chelsea@chcvt.org.

Charter House Coalition is an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees and applicants are treated with dignity and respect regardless of race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected status.

Details on Charter House Website