Center Coordinator

Vermont Adult Learning Job Title: Center Coordinator
Employment Classification: Full Time Benefited (40 hours per week)
FLSA Status: Non-Exempt/Hourly
Pay Range: 24.50/hour$25.00 an hour
Reports To: Addison County Regional Director
Primary Work Site: Middlebury Learning Center - one day per week remote.

Vermont Adult Learning: Vermont Adult Learning (VAL) is a private nonprofit and a member of Vermont’s Adult Education and Literacy System. Working closely with other nonprofits, state agencies, and schools, we serve seven of Vermont’s 14 counties. We provide instruction in basic academic skills, work readiness, and English language skills; high school completion and GED prep; and transition to college and career services. Our programs are free to Vermont residents, age 16 and older who want to obtain a high school diploma or the equivalent skills, or who want to learn English.

Purpose of the Job:
The Center Coordinator acts on behalf of the Regional Director in their absence from the Center. In this capacity, the Coordinator leads the Center staff to maintain the continuity of high-quality programs and services for adult learners, facilitates staff communication and deployment of resources, and makes decisions impacting Center performance. In addition, the Center Coordinator provides outreach, recruitment, assessment, and goal setting for new and returning students, and supports them in demonstrating readiness for VAL services. The Coordinator serves as the initial point of contact for new students, listens to and develops a relationship with the student to understand their educational needs and objectives, and provides enrollment and onboarding services. Coordinators administer a variety of assessments to support students on their educational journey with VAL and beyond. They develop and maintain community partnerships as part of a fabric of coordinated services and referral networks and support students in accessing programs and services to meet their needs and goals.

The Center Coordinator works closely with the Regional Director and collaboratively with advisors and teachers in the
Regional Learning Center and the greater VAL community.

Essential Functions & Responsibilities:

• Center Coordination
  • Work closely with the Regional Director to ensure the smooth and efficient operation of the center, making decisions as needed to maintain effective operations in the Regional Director’s absence.
  • Conduct staff meetings, as needed.
  • Assist Regional Director with training new staff.o Assist in planning and setting up for graduation.
  • Maintain calendar and room schedule for center.
  • Work with VAL Administrative Support personnel to order and approve the purchase of supplies for students and the center, as needed.
• Student Support
  • Develop a culture of student engagement and student-centered learning.
  • Run student review meetings in order to collaborate with instructors and advisor to problem-solve student barriers and challenges.
  • Refer students to other organizations & agencies as appropriate.
  • Reach out to students as necessary to support retention.
  • Plan and create opportunities for student engagement.
• Advise GED Students
  • Works with students to develop an Adult Learning Plan (ALP) that addresses the needs & interests of the student.
  • Monitors and facilitates the students’ progress along their ALPs.
  • Works closely with VAL instructional team to ensure classes, tutoring, and other instruction meet the needs and goals of the students.
• Enrollment and onboarding support
  • Explain VAL programs and offerings clearly to prospective students.
  • Guide students through enrollment, intake , and onboarding process.
  • Interview new students to determine their educational goals and objectives.
  • Administer assessments to new students to determine baseline educational achievement.
• Maintenance of student data and records
  • Collect and enter all student data into Student Information System (SIS) and ensures student records are complete, accurate, and maintained regularly.
  • Run pertinent reports in student database to support operations.
  • Participate in Data Specialist training and all required data-related professional development offered by VAL and the VT AOE.
  • Maintain students’ educational files according to legal requirements and best practices.
• Outreach and recruitment support
  • Work with the Regional Director to develop new and manage existing relationships with partner organizations.
  • Attend meetings for organizations to connect about services available in the community.
  • Assist with the development and implementation of outreach strategies.
  • Work with the Director of Development and Communication to create advertising materials and distribute to community partners and post in the community.
  • Attend occasional tabling opportunities at community events.
• General
  • Provide basic, frontline customer service by responding to inquiries about VAL programs.
  • Maintain professional standards of confidentiality.
  • Participate in personal & professional development.
  • Other duties as assigned.

Qualifications, Knowledge & Skills:
Bachelor's degree plus three years experience or similar combination of education and experience preferred. Experience preferred with at-promise students, alternative educational systems, and adult educational practice. Must possess strong interpersonal, oral, and written English communication skills to engage & listen to students. Requires competency in using office computer applications and databases to perform various administrative and communication tasks. Requires a creative thinker who is knowledgeable of and able to coordinate available community resources. Also requires the ability to work well independently and as part of a team. Strong organizational skills are necessary to complete administrative tasks. This position requires a commitment to racial equity, as well as other forms of educational equity around class, ability, language, gender and sexuality. Candidates should be excited to work with diverse students, especially students of color, English Language Learners, and LGBTQIA+ students.

Working Conditions & Environment:
This position requires in-person services at the Middlebury Learning Center, meeting with students in the community, and the ability to work remotely effectively and professionally. Occasional evening or weekend hours may also be required. Requires internet connectivity conducive to video conferencing; a valid driver's license, reliable personal transportation and/or access to public transportation. Mileage will be reimbursed.

Physical Demands:
This position requires the ability to sit, stand, walk, bend, reach, and use a computer for extended periods of time. The role may require moving between classrooms, offices, and community locations, as well as occasional lifting and carrying of materials weighing up to 20 pounds. The employee must be able to communicate effectively in person, by phone, and through virtual platforms. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Criminal Background Check and Mandated Reporting:
Vermont Adult Learning is committed to the safety of our students and staff. A confidential, national criminal records check as well as a check against the Vermont Child Abuse and Neglect Registry will be performed on all applicants offered employment. Continued employment is subject to the final determination reached based upon the results of these checks.

All Vermont Adult Learning staff are required to be familiar with Vermont’s Mandated Reporter law.

Benefits:
In addition to a competitive salary, Vermont Adult Learning offers the following excellent benefits – premiums are based
upon employee’s work schedule:

• Medical insurance, including family plans and employer contributions to a health reimbursement account (HRA)
• Dental insurance
• Vision insurance
• Long Term Disability, Life Insurance, and AD&D Insurance at no cost to employee. Voluntary Life and Accidental Death and Dismemberment Insurance also available.
• Health Care Flexible Spending Account (Employee contributions only)
• Retirement plan with immediate vesting and employer discretionary match after 6 continuous months of service for employees with at least 500 hours of service during that period
• Employee Assistance Program
• Generous paid time off includes:
  • Combined Time Off (vacation, personal, and sick time) that increases with years of service
  • Two paid organizational closure weeks each year
  • 12 paid holidays each year.
• Parental Leave

TO APPLY: Candidates should send a cover letter and resume to: jhanley@vtadultlearning.org

Application Deadline: Open until position is filled