• Technology Support Specialist

    Addison Northwest School District
    Job Description
    A Technology Support Specialist is responsible for the maintenance and repair of information technology hardware and associated software in schools within the Addison Northwest School District. The Tech Support Specialist provides technology customer service to administrators, staff, and students in schools; provides training to staff on hardware and software, including one-on-one and groups; coordinates school technology purchasing and budgeting.
    • Excellent oral communication, written communication, time-management and organizational skills
    • Positive, effective and professional customer service and relation skills with staff, students, community members and colleagues whose computer skill-levels vary widely
    • Ability to work with a minimum of supervision, and exhibit adaptability and flexibility
    • Proactive attitude in anticipating, pre-empting, finding and solving problems
    • A strong interest in education and its curricula
    • Familiarity with Windows, Macintosh, and LAN hardware
    • Familiarity with Windows Servers, LAN/WAN environments, WiFi, Hyper-V,
    • Familiarity with Microsoft Office
    • Familiarity with G Suite and Google Classroom
    • Chromebook and iPad Management
    • Familiarity with PowerSchool (Preferred)
    • A+ certification Hardware and Operating System (Preferred)
    • Ability to lift and carry 50 pounds safely
    • Ability to work with adults to teach technology skills
    • Create video or production tools and resources
    • Support staff to be able to be self-sufficient
    • Knowledge of HTML and website design
    Contact Information